Full-Time Assistant Franchise Relationship Manager (Selangor)
Job Description
In 2002, with the opening of our first restaurant at Mid Valley Megamall, The Manhattan FISH MARKET marked its first dive into the local culinary scene in Malaysia. Since then, The Manhattan FISH MARKET has come a long way with a total of 30 restaurants to be found in the origin country in Malaysia with the latest opened in JBCC Mall in Johor. The Manhattan FISH MARKET also has a regional footprint comprising more than 55 restaurants in the International scene – Malaysia, Indonesia, Thailand, Myanmar, Oman, Bali, Sri Lanka Japan, India, and will be opening its door in Qatar and Bangladesh soon.
Caring for people and establishing a talented team is the key focus to our success. We look for people with high Integrity & Respect who speaks with Honesty & Openness and have the Confidence to Excel and the Humility to Serve. Our people Value Relationship among the team and always strive to Be Better at Being Better. No man is an Island, we are Committed to Teamwork to help one another to succeed in their career and grow our business together.
Assistant Franchise Relationship Manager
Job Description
Job Duties:
– Serve as a liaison between existing and future franchise and corporate.
– Manage the day-to-day relationships with business partners through analysis, communications and reporting.
– Manage the logistics between the Franchisor and our internal support functions department to deliver greater results/ROI.
– Manage the day-to-day relationships with franchisees, including resolving support issues.
– Guide franchise owners through the opening processes, including assisting them with all aspects from site selection opening the center and developing the business.
– Conduct analysis of trends and prepare monthly franchisee management reports.
– Overseas Travel to Support Franchisees through coaching and developing
– Experience and Education
Requirements:
– 3 to 5 years of experience in retails, food and beverage, or management are strongly preferred or other similar industry experience considered.
– Consultative approach to business with a proven track record of success strongly preferred.
– Experience working in Franchising and Business Development with Marketing exposure is an added advantage.
Skill Requirements:
– Demonstrated leadership and management skills, must be self-directed and results oriented.
– Strong interpersonal and relationship building skills; must be able to build relationships over the phone, through email and in person.
– Able to multi-task and work in a fast-paced and changing environment.
– Strong attention to details with the ability to work in a team oriented environment.
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